Getting Started

Learn about The Box by The Stylist LA

• What is The Box by The Stylist LA?
• What is The Box by The Stylist LA's size range?
• Where does The Box by The Stylist LA ship?
• Do you ship to military or diplomatic locations?
• Do you rent shoes and accessories?
• Am I wearing clothes that other people have worn?

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Getting Started Guide

• How does it work?
• How do I subscribe?

Getting around the website

• Can I view your collection without subscribing?
• I gave you my e-mail address. When does membership starts?
• Do you have a catalog?

Plans & Pricing

• How much does it cost?
• How much does shipping cost?

Sizing Guide & Sizing Tool

• Can you help me find my size?

Our Clothing and Our Cleaning

• What do you do with the clothing you take out of circulation?
• Can I wash something?

Referral Program

• Why didn’t I receive my referral reward credit?
• Is there a limit to how many friends I can refer?
• How soon will I receive my reward?
• What else will you send to my friend?
• How does the The Box by The Stylist LA Refer A Friend program work?

Gifting Program

• How can I pay for a gift subscription?
• The recipient hasn’t received an email with their gift card. What do I do?
• I made an error in the recipient's/my email—what do I do?
• How will I know if my electronic gift card has been delivered?
• Can I use my gift subscription to purchase a garment?
• How do I cancel my subscription when my gift subscription ends?

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