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Frequently Asked Questions
  1. The Box by The Stylist LA Support
  2. Getting Started

Getting Started

Learn about The Box by The Stylist LA

  • What is The Box by The Stylist LA?
  • What is The Box by The Stylist LA's size range?
  • Where does The Box by The Stylist LA ship?
  • Do you ship to military or diplomatic locations?
  • Do you rent shoes and accessories?
  • Am I wearing clothes that other people have worn?
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Getting Started Guide

  • How does it work?
  • How do I subscribe?

Getting around the website

  • Can I view your collection without subscribing?
  • I gave you my e-mail address. When does membership starts?
  • Do you have a catalog?

Plans & Pricing

  • How much does it cost?
  • How much does shipping cost?

Sizing Guide & Sizing Tool

  • Can you help me find my size?

Our Clothing and Our Cleaning

  • What do you do with the clothing you take out of circulation?
  • Can I wash something?

Referral Program

  • Why didn’t I receive my referral reward credit?
  • Is there a limit to how many friends I can refer?
  • How soon will I receive my reward?
  • What else will you send to my friend?
  • How does the The Box by The Stylist LA Refer A Friend program work?

Gifting Program

  • How can I pay for a gift subscription?
  • The recipient hasn’t received an email with their gift card. What do I do?
  • I made an error in the recipient's/my email—what do I do?
  • How will I know if my electronic gift card has been delivered?
  • Can I use my gift subscription to purchase a garment?
  • How do I cancel my subscription when my gift subscription ends?
See all 15 articles
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Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@stylistlabox.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-833-288-0472)